Cisco IT Essentials – PC Technician Course
The PC Technician course covers the fundamentals of computer hardware and software and advanced concepts such as cloud computing, virtualization, security, networking, and the responsibilities of an IT professional.
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Next start
Dates TBA
Part-time, 42 Hours (14 Lessons of 3 Hours)
Schedule
Wednesday, 6.00PM till 9.00PM
Price
€480
Pay 50% deposit to book your place
Funding available
Format
Part-time, Online Live
- See start dates
Course overview
It is designed for students who want to pursue careers in IT and learn how computers work, how to assemble computers and how to troubleshoot modern hardware and software issues. The curriculum includes hands-on labs that provide practical experience. Virtual tools help you enhance your troubleshooting skills and practice what you learn.
The IT Essentials (PC Technician) study programme is accredited as a Level 3 Award (4 ECVET), titled 'VET PC Technician Award' by the Malta Further and Higher Education Authority (MFHEA) in the Malta Qualifications Framework (MQF) and the European Qualifications Framework for lifelong learning, with a pass rate of 72%. The total learning hours for this award, including contact, self-study, practice and assessment hours is 100 hours. The awarding body is the Institute of Computer Education Ltd (ICE Malta), licensed as a Further & Higher Education Institution by MFHEA under license no. 2011-TC-010.
Objectives & outcomes
Select the appropriate computer components to build, repair, or upgrade personal computers
Perform troubleshooting on personal computers
Explain how computers communicate on a network
Explain how to troubleshoot laptops and other mobile devices
Describe virtualization and cloud computing
Perform management and maintenance of Windows operating systems
Explain how to configure, secure, and troubleshoot mobile, MacOS, and Linux operating systems
Implement basic host, data, and network security
Who Should Attend
Entry requirements
Proficiency in English Foundational digital skills 18 years of age or older Online classes: Mac or Windows PC, WebCam, Stable Internet Connection
Validated by industry leaders
Our graduates work at companies across Malta and beyond.
- mita
- SiGMA
- Betsson Group
- MeDirect
- Tipico
- PwC
- Casumo
- HILI Company
- 9H Digital
- Deloitte
- APS Bank
- Evolution
- GO
- LeoVegas
- FIAU
- Lo & Behold
- Bank of Valletta
- Microsoft
- Audi
- Booking.com
- Methode Electronics
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In depth curriculum
A module-by-module look at what you will cover in the Cisco IT Essentials – PC Technician Course, across 14 modules.
14 modules
Module 1
- Personal Computers
- PC Components
- Computer Disassembly
Module 2
- Assemble the Computer
Module 3
- Boot the Computer
- Electrical Power
- Advanced Computer Functionality
- Computer Upgrade
- Protecting the Environment
Module 4
- Preventive Maintenance
- Troubleshooting Process
Module 5
- Network Components and Types
- Networking Protocols, Standards and Services
- Network Devices
- Network Cables
Module 6
- Device to Network Connection
- Network Troubleshooting
Module 7
- Characteristics of Laptops & Mobile Devices
- Laptop Configuration
- Laptop Hardware & Component Installation & Configuration
- Other Mobile Device Hardware Overview
- Network Connectivity & Email
- Common Preventive Maintenance Techniques
- Basic Troubleshooting Process
Module 8
- Common Printer Features
- Printer Type Comparison
- Installing & Configuring Printers
- Sharing Printers
- Maintaining & Troubleshooting Printers
Module 9
- Cloud Computing Concepts
- Cloud Computing
Module 10
- Modern Operating Systems
- Install Windows
Module 11
- Windows Desktop & File Explorer
- Configuring Windows with Control Panels
- System Administrtion
- Command-Line Tools
- Windows Networking
- Common Preventive Maintenance Techniques
- Basic Troubleshooting
Module 12
- Mobile Operating Systems
- Methods for Securing Mobile Devices
- Linux & Mac Operating Systems
- Basic Troubleshooting Process
Module 13
- Security Threats
- Security Procedures
- Securing Devices
- Securing Mobile Devices
- Wireless Security
- Basic Troubleshooting Process
Module 14
- Communication Skills
- Ethical & Legal Issues in the IT Industry
- Call Center Technicians
Request more details to view the full course syllabus, or book a call to speak with an education advisor.
Your global certification
Interactive formative and summative assessments are integrated into the IT Essentials curriculum and supported by an advanced online delivery system that presents assessment tasks, automatically scores and records results and provides feedback to aid in learning. Each student will be given access to this Cisco platform on the first lesson of the course. At the end of the course, each student will sit for the Cisco IT Essentials final exams (Theory & Practical) were each successful student will be awarded the internationally industry recognised Cisco IT Essentials certification. Additionally, the Cisco IT Essentials course prepares students for the latest CompTIA A+ Core Series (220-1001 & 220-1002) certification, which focuses on enabling end users and devices to securely access the data needed to complete a task.
Where can your training take you?
Prospective careers
IT/Technical support, Desktop support analyst, Field service technician, Help desk support, Network support technician.
Learning experience
Every step of the way you receive support from your educator, your classmates and our dedicated student experience team. That is a promise.
Learning Platform
A courseware kingdom full of presentations, playbacks, quizzes & practice exercises accessible 24/7.
Taught by industry expert
Learn live with seasoned professionals in a unique, small-class environment.
Globally recognised certification
Worldwide recognised certifications by top tech brands which prove that you’re industry ready.
Student Experience Support
A helping hand before, during and after your learning journey.
Post-course educator support
Personalised feedback to help you achieve your goals for an additional 6 month window.
Practical learning
Hands-on exercises and real world projects to get you industry ready.
Pricing & funding. Simple, transparent.
Pay in one go or spread the cost, and check whether you can claim part of your fees back.
Get up to €384 refunded through the MySkills scheme.
Your cost could be as low as €96
More info on funding
Get your fees back
A government scheme can refund part of the fee. The amount depends on your situation, so this is the most you can receive.
MySkillsUp to 80% back
- You pay
- €480
- Refund if employed, up to 80%
- €384
- Cost after refund, as low as
- €96
- Refund if unemployed, up to 100%
- €480
Reimbursed by Jobsplus after you complete the course, up to €5,000. Not available to self-employed applicants.
How MySkills works
Convince your boss to sponsor your growth
Employers in Malta can recover part of the cost of training through the Investing in Skills (IIS) scheme.
What you’ll get
- Live Training by an Industry Expert
- Official Cisco Courseware
- Official Cisco Chapter Tests
- Official Cisco Final Exams
- 6-Months Post-Course Educator Email Support
- 7-Day Lesson Playback (Rewatch On-Demand)
Starting dates
Our classes do not have an enrolment deadline, but demand is high and they fill up ahead of time because we purposely limit class sizes to keep every class personal.
No upcoming dates are scheduled yet. Register your interest and we will let you know as soon as the next class opens.
Register interestLoved by students & brands
Owen P.Cisco IT Essentials Really great learning experience, especially with how Ms. Micallef went about explaining everything and the overall pacing of it. (Also love the lesson recordings as they let me be flexible if I'm unable to attend the lesson live.)
Caio P.Cisco IT Essentials Very well organised sessions and clear material available for studies.
Bless S.Cisco IT Essentials It's engaging with the other students and our teacher. I like that it is mixed practical and learning.
Kyle G.Cisco IT Essentials A+++ teaching and very very knowledgeable and patient tutors, also very detailed study material and easily accessible
Freddy R.Cisco IT Essentials Always a nice experience.
Dehra I.Cisco IT Essentials The course helped me refresh and learn the basic parts of a computer and how to troubleshoot common problems. This learning experience will be useful in both my future career and everyday life.
Shusil K.Cisco IT Essentials I feel grateful to join this course.
Ms Urry SantPC Technician Attending Ice Courses was great since its not like going for a normal boring lesson with a lot of students in class. its a lesson with less than 16 students so attention is given individually if needed. Students get to know each other which is helpful during the course. Also you are not shy to ask for any further help and assistance since the lecturer makes you feel at home. It's fun learning and motivates you without even knowing. ICE is the place to be if you want to LEARN :).
Mr CallusCisco IT Essentials I really managed to improve my technician skills thanks to this course plus other techniques to solve common problems.
Mr NappaPC Technician by CISCO The IT Essentials course by CISCO at ICE Malta was a fantastic experience. I am eager to continue my studies by doing the next step which is CCNA in the coming future at this school.
Mr PolidanoIT Essentials by CISCO I have learnt a lot from this course and I will find it very useful in the future. I would like to thank ICE Malta and Cisco for a wonderful experience.
Ms Cutajar ClarkePC Technician by CISCO Enjoyed my studies at ICE Malta and the knowledge that was given to me.
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Cisco IT Essentials – PC Technician Course
€480